Before Your Book
Do I require an appointment?
Due to the current Covid-19 pandemic, we're currently operating by appointment only.
Appointments are essential & can be made by following the prompts below.
Please note that for all appointments we do require a minimum of 24 hours notice, however If you do happen to come across our boutique please don't hesitate to call & we'll happily do our best to fit you in on the same day.
How many guests can I bring with me?
Whilst we'd love to have the whole bride tribe in store, in order to adhere to social distancing regulations & maintain safe social distancing for our staff and customers, there is a strict limit of 2 guests per bride.
We strongly discourage the 'swapping' of guests or looky-loos as it can distract from the experience.
We appreciate your understanding & cooperation during this difficult time & apologise for any inconvenience.
What prices are your gowns?
Our prices range from $1800-$5000 + alterations.
What sizes are your samples?
Unfortunately it is not possible for us to stock every size of each dress, however we aim to provide an inclusive selection across all designers.
We stock sizes 6-26, with the majority of our sample gowns ranging from a 12-16.
Gowns are available to be ordered from sizes 4-32.
Head to the 'Our Gowns' tab to view our range of available samples including our curve range.
Do you charge for appointments?
TSB charges non-refundable fee of $25 for all initial 90 minute appointments. This is redeemable against a gown purchase made at TSB within 6 months of your initial visit.
'Return' appointments do not incur a fee if they take place within 6 months of the first styling appointment. Brides who book a return appointment online to avoid fees will be charged at the time of the appointment.
We require a minimum of 24 hours notice to reschedule an initial appointment date or time without additional cost. Any request to reschedule or cancellation within 24 hours of the appointment will incur additional fees.
Payment can be made via card or Paypal at the time of booking and will not be refunded under any circumstance.
For cancellations & enquiries please contact email@example.com
How can I get the most from my appointment?
We can't wait to meet you and want your gown shopping experience to be unforgettably fun, below are just a few tips to ensure you get the most out of your time with us.
- Ensure you have viewed our available gowns prior to booking. We encourage brides to consider 3 styles they may like to try prior to their arrival at the boutique.
- If you are on the search for something specific that you haven't seen on our website or wish to confirm the size or price of a sample prior to booking, please don't hesitate to contact us.
- Remember, we're here to help & filled with experience that only comes from dressing women on the daily! Trust our staff and please be respectful.
- Wear nude underwear! We also encourage you to bring a nude strapless bra just incase you might need it.
- Don't forget to bring your glowing bride smile, go-getter attitude & have FUN!
We believe that your gown shopping experience should be all-encompassing and that's why we won't leave you in the lurch when it comes to your fittings.
Every TSB bride is provided the option of having their fittings completed in store by our in-house tailor. We'll include a quote for your alterations when we order your dress and by doing so can ensure we keep to the always important budget.
Twelve South Bridal does not offer alterations services for gowns purchased elsewhere.